Your privacy is important to us. Spearup has created this Privacy Policy to explain what information we collect when you visit our website, why we collect it, and how we use it.
The terms “you,” “your,” and “yours” refer to the individual using our website. The terms “Company,” “we,” “us,” and “our” refer to Spearup.
By using this website, you consent to the data practices described in this Privacy Policy. Our Terms of Service govern and take precedence over any conflicting provisions herein.

We may periodically update this policy, and any changes will be reflected on this page. You are encouraged to review this Privacy Policy regularly to stay informed.

1. Information We Collect

Personally Identifiable Information (PII):
“Personally identifiable information” refers to any data that can be used to identify an individual, including but not limited to your name, postal address, email address, and phone number.

When you use our website or services, Spearup may collect the following PII:

• First and last name
• City, state, and ZIP code
• Email address
• Phone number

We may also collect non-personal information such as browser type, IP address, device type, and usage statistics to help us improve website performance and user experience.

2. How We Use the Information

Spearup uses the collected information only in ways consistent with this Privacy Policy. Specifically, we may use your information to:

• Set up and manage cloud-based contact center operations
• Securely store customer opt-ins for audit and legal purposes
• Manage invoicing, reporting, and account communication
• Provide technical and customer support
• Analyze service usage to improve our platform and offerings

3. Information Sharing and Retention

We do not sell, rent, or trade your personal information. To meet compliance and audit requirements, Spearup retains campaign logs, customer consents, and communication records for 3 to 5 years.
Personal data is stored until your account is deactivated or earlier upon your written request.

4. Legal Requirements and Special Circumstances

We may disclose your information if required by law or if such action is reasonably necessary to:
Comply with legal obligations or regulatory inquiries
Protect and defend the rights, property, or safety of Spearup and its users
Prevent or investigate possible wrongdoing
Act in urgent circumstances to ensure the safety of individuals or the public
Protect against legal liability

5. Data Security

We take your data security seriously.
Spearup employs SSL encryption to protect data in transit and encryption-at-rest where applicable. Access to personal data is limited through role-based authorization, ensuring only authorized personnel can access sensitive information.
Our infrastructure is hosted on secure cloud servers, and we conduct regular security audits and maintain strict internal access controls to safeguard your data.

6. Your Consent

By using Spearup’s website or services, you agree to this Privacy Policy.
This document constitutes our entire and exclusive Privacy Policy, which supersedes all prior versions.
We may revise this policy periodically by posting an updated version on our website. Your continued use of the website or our services after such updates constitutes acceptance of the revised Privacy Policy.

7. Legal Disclaimer

Spearup operates on an “AS-IS” and “AS-AVAILABLE” basis, without warranty or liability of any kind.
We are not responsible for events beyond our reasonable control.

8. Contact Us

If you believe Spearup has not adhered to this Privacy Policy or you have any questions, please contact us:
Email: info@spearup.com
Postal Address:
Spearup.com
#7E, 7th Floor, RMZ Spire,
Beside ITC Kohenur, Madhapur,
Hyderabad – 500081, Telangana, India
We will make every reasonable effort to resolve your concern promptly.